Insurance Jargon

Many insurance companies use industry-specific language to describe their day-to-day business practice. If you do not understand this language, it can be difficult to follow instructions or know what has been said. With that in mind, click on the links below (or scroll down the page) for a brief description of some common insurance language. It would be nice if the world of insurance were less difficultto navigate, but it’s not. If you feel uncertain about your insurance benefit, or if you are not sure how best to use it, call your insurance company directly. Most have customer service departments and/or care management staff that can competently assist you.